Dog Bandana

EXCHANGES

All shipping costs (return and delivery) for exchanges are the responsibility of the customer. Shopfox is not liable for any shipping cost in the exchange process.

If you return an item without all of the accessories that were sold with it, Petite French & Co. is entitled (subject to the applicable law) to refuse the return, only to replace the item that was returned, or to estimate the value of the missing accessory and only refund or credit in respect to the returned item.

If you return an item that does not meet the above terms and conditions, you will be liable to reimburse Shopfox for the shipping amounts incurred for the cost of collecting the item from you.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

RETURNS

The following will not be regarded as defects and will not entitle a return:

• faults resulting from normal wear and tear;
• dogs chewing any items;
• damage arising from negligence, user abuse or incorrect usage of the product;
• damage arising from a failure to adequately care for the product;
• damage arising from incorrect washing instructions;
• damage arising from unauthorised alterations to the product; and
• where the specifications of a product, although accurately described on the Website and generally fit for its intended purpose, do not suit you.

If you have ordered an item from us which seems defective, please contact us within 6 months of delivery of the item.

We will collect the item from you at no cost. Once we have inspected the product, we will happily repair/replace the item, or refund you (within 8 days of receipt), if the item is no longer in stock.

Size Guide:

XS: Fits 17-37 cm (Suitable for Toy Breeds, Yorkies, Puppies)

S: Fits 27-37 cm (Suitable for Chihuahua, Cavalier King Charles, Jack Russells, Pug, Small Frenchie, Papillon, Mini Dachshunds)

M: Fits 37-47 cm (Suitable for Large Frenchie, Boarder Collie, Dalmatian, Large Pug, Cavoodle, small English Bulldog)

L: Fits 47-57 cm (Suitable for German Shepard, Golden Retriever, Labrador, Large Kelpie, English Bulldog, Doberman)

XL: Fits 57-77 cm (Suitable for St Bernard, Great Danes, Irish Wolfhounds, Bloodhound)

Wash care: machine wash at 30 degrees