Ezra

Shipping
All sandals are custom made to order – please allow for 12-14 days for factory lead time, then 2 to 3 days to courier your parcel to you (depending on your area). For shoes please allow an additional 2 days.

Please check your shipping address when placing the order and let us know as soon as possible if you have any concerns so that we can let the courier company know. Please send a physical address for all shipping within South Africa as we can’t deliver to a PO Box, unfortunately.

Once your shoes leave our factory, the courier company is responsible for them. If you suspect your parcel has gone missing or you made an error on the delivery address, please let us know and we will alert the company. Shipping is non-refundable.

Returns and Exchanges:
We are artists who love our craft and we check each item with love and serious consideration, however, human error can happen at times. Should your shoes be damaged in any way, please let us know within 10 working days.

Please email us for our return address. Once we receive the item in its original, unworn condition, we will process a refund, store credit, or exchange. Your choice. The return courier will be to your account but we can handle the admin for you.

The same applies to exchanged items.

Sizing:
Available in size 3 - 8 UK