Luciana Earring

• Avoid bending clay product to test durability.
• Remove earrings when swimming/bathing/applying make-up
• Avoid dropping earrings (delicate pieces may suffer)
• Store safely to avoid dust and scratches.
• Clean gently (if necessary) with a soft, moist cloth.

We are 100% committed to customer satisfaction!

If so you may come across any credible defects on your item (s), you may inform us via WhatsApp or via email within 24 hours after receiving your order.

Please note that all our products are handmade and therefore may slightly vary in as seen in product photos etc.

HERMOSA is not responsible for the manner in which customers may handle the product (s) and cannot return items after its been worn (for hygienic purposes).

In the event that you may not be satisfied with your item(s), a period of 15-30 days are open for returns. If items have been shipped locally or nationally , all customers are responsible for their own shipping fees.

No refunds are available, only returns ( your items will then be processed within 5-7 days, excluding shipping